![origin download speed slow origin download speed slow](https://images.drivereasy.com/wp-content/uploads/2020/09/run-Origin-as-an-administrator-1.png)
![origin download speed slow origin download speed slow](https://images.drivereasy.com/wp-content/uploads/2020/09/RD-mode.png)
I was immediately put on hold for a further 30 minutes and just gave up. 1 hour after being on the phone it was raised to level 2 tech support. I have managed to get a few months refunded by one of their managers and they finally admitted it was their router at fault, this was replaced and it seemed ok to begin with but now its gone back to being extremely slow. I wouldn't normally review an ISP and have never before, but I just don't want anyone else to be fooled into signing up with them - save yourself the headache and pay a bit more. I have probably lost a good 9 hours in holding for their tech support - don't expect to call and get through to someone any quicker than 30 minutes (my best score so far) I went for the Fibre package and I have reverted to using the 4G on my mobile phone as the internet is either not working or the speed is very, very slow (very frustrating) I transferred across in February and was promised great speeds, amazing 24h customer services and all seemed too good to be true! I was able to unlock my BT Homehub 3, which wasn't easy, but as far as I can tell, it isn't possible to unlock the Homehub 5.įirstly I am truly astounded to be able to post this using my Wifi provided by Origin as I've had more reliable Alfa Romeo cars.
#ORIGIN DOWNLOAD SPEED SLOW FREE#
I actually prefer that to the BT scheme where they give you a free router, but it's locked so that you can't use it with other providers.
![origin download speed slow origin download speed slow](https://images.drivereasy.com/wp-content/uploads/2020/09/access-the-appdata-2-1-600x430.png)
One thing to watch out for is that when you end the contract, you'll probably have to give the router back or pay them £40. There's no ISP webspace or email address, but I don't use those anyway. You need to change the administrator login details, and I also turned off "Enable WAN down browser redirect notice", as that was just annoying when I had an outage. The router (an ASUS DSL-N16 Wireless-N300) was very easy to set up, and has a strong signal and more options than I'd ever want to use. I called about the outages on the first day, and was on hold for 14 minutes, but the guy that answered seemed knowledgeable and helpful. Speed the same as with BT (up to around 62/19 Mb/s down/up), and I'm paying about 52% of what it cost with BT, and the only problem has been seven very short outages, lasting 3-4 minutes at most (3 on Tuesday, 1 on Wednesday, 1 on Thursday, 2 on Friday, none so far today at 11pm). BT access was lost during the night (I got an email at 05:37 to say it was gone), and I don't know when Origin was first available, but it took me about 3 minutes to get connected when I plugged the router in at about 10:30. I'm *very* dependent on fast reliable ISP though, so despite feeling ripped off by BT (£56/month), I was concerned about it being a false economy. Part of my reason for going ahead despite the reviews was that I thought I should be an easy account to switch, since I was already on fibre and no engineer access was required, and I'm geeky enough to play around with router settings if required. I decided to sign up for 2 years despite all the bad reviews, and have been pleasantly surprised so far.